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Privacy policy

Last updated: May 14, 2025

At Malediction, your privacy is important to us. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit or make a purchase from shop.malediction.gg (the “Site”) or otherwise engage with us.

By using our services, you agree to the terms of this Privacy Policy.


Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal obligations, or business operations. Updated versions will be posted on the Site with the revised “Last updated” date. We recommend reviewing this page periodically.


What We Collect

We collect personal information to provide and improve our services. This may include:

Information you provide:

  • Contact details (name, address, phone, email)
  • Order and payment information
  • Account credentials (username, password, security details)
  • Customer support communications

Automatically collected data (Usage Data):

  • Device and browser info
  • IP address and geolocation
  • Interaction history (pages visited, clicks, session time)
  • Cookies and tracking technologies (pixels, SDKs, web beacons)

Information from third parties:

  • Shopify (e-commerce platform)
  • Payment processors (for billing and order fulfillment)
  • Marketing platforms and analytics providers

How We Use Your Information

We use your personal information for purposes such as:

  • Order Fulfillment: Process payments, ship products, handle returns, provide account services
  • Marketing: Send promotions via email or SMS, personalize ads (based on legitimate interest under GDPR Art. 6(1)(f))
  • Security: Detect fraud, maintain account safety (also under GDPR Art. 6(1)(f))
  • Support: Respond to inquiries and improve service quality

Cookies and Tracking

We use cookies and similar tools to:

  • Power the store and remember your preferences
  • Analyze usage and improve functionality
  • Personalize content and ads

You may adjust your browser to reject cookies. However, this may limit functionality. For Shopify-specific cookie use, visit Shopify Cookie Policy.

We also recognize Global Privacy Control (GPC) signals for opt-outs related to targeted advertising. Learn more at globalprivacycontrol.org.


How We Share Your Information

We may share your information with:

  • Service providers (e.g., payment processors, shipping carriers, IT platforms)
  • Marketing partners (for advertising and promotional use)
  • Affiliates within our corporate group
  • Legal authorities when required by law
  • Business transfers (e.g., mergers, acquisitions)

We do not sell or use sensitive personal information for profiling or behavioral inference without your consent.


Personal Data Disclosures (Past 12 Months)

Category Shared With
Identifiers (name, email, phone) Marketing and business partners
Commercial info (orders, returns) Vendors, partners
Internet/usage data Analytics and marketing tools
Geolocation Service providers and analytics tools

Third-Party Links

Our Site may link to external websites. We are not responsible for the privacy practices or content on these platforms. Please review their privacy policies independently.


Children’s Privacy

Our services are not intended for children, and we do not knowingly collect data from individuals under 16. If we discover such data, we will delete it. Parents may contact us to request removal.


Security and Retention

We implement safeguards to protect your information, but no system is 100% secure.

We retain data as long as necessary to:

  • Fulfill orders
  • Maintain your account
  • Comply with legal obligations
  • Resolve disputes

Your Privacy Rights

Depending on your location, you may have rights to:

  • Access / Know what personal information we have
  • Delete your personal data
  • Correct inaccurate information
  • Port your data to another provider
  • Opt-out of data sales, sharing, or targeted advertising
  • Restrict or object to processing
  • Withdraw consent
  • Appeal a denial of any privacy request
  • Manage marketing preferences (unsubscribe links in emails)

You can exercise these rights by contacting us at support@malediction.gg.

We will verify your identity before fulfilling requests. You may also authorize an agent to submit a request on your behalf.


Complaints

If you believe your privacy rights were violated, contact us using the information below.

For residents in the EEA, you may also file a complaint with your local data protection authority. A list is available here.


International Transfers

We may transfer your data to countries outside your own, including the U.S. When doing so, we rely on:

  • Standard Contractual Clauses (EU and UK approved models)
  • Other lawful transfer mechanisms

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact:

đź“§ support@malediction.gg

📍 16192 Coastal Highway, Lewes, DE, 19958, United States

For data protection purposes, Malediction is the data controller of your personal information.